3CX SMB (Small Business) Advanced Phone System
3CX is an open-standard, software-based IP phone system that works with popular IP Phones and SIP trunks whether on-premise or in the cloud. A complete Unified Communications solution, including web conferencing, presence, softphones, smartphone clients and more – without the cost and management headaches of an ‘old style’ phone system or the limitations of a shared cloud PBX.
Affordable, Easy to Install and Manage
3CX SMB Advanced is a hosted by Australian Phone Company version of a multi-tenant 3CX phone system, based on 3CX Professional licence in MCM (Multi-Company Mode), when complex features are not required and the organisation does not exceed 20 users (extensions). 3CX SMB Advanced provides additional features compared with the standard versions of 3CX SMB, with an increased number of extensions (up to 20 extensions), stored call recordings, and support for SIP phones.
- Plug and Play with IP Phones, Gateways & Pre-Configured SIP Trunk
- 3CX TWO-WAY SMS Chat support on Australian Mobile Numbers
- No per extension licensing
- Save on hosting and licensing fees
- 3CX's full Features list and Editions comparison is here: https://www.3cx.com/ordering/pricing/features/
Everything your team needs to talk, chat and meet
A full-featured phone system with call centre tools, video conferencing and messaging included.
More than double the standard extension count.
Calls are recorded and stored — not available on standard 3CX SMB.
Supports SIP desk phones alongside softphone apps.
| Features |
3CX SMB Advanced
$15/mo
Up to 20 extensions
|
|---|---|
| Core Calling & Users | |
| Number of Extensions Advanced exclusive | 20 |
| SIP Phones Advanced exclusive | |
| Apps: Windows, Web Client, iOS, Android | |
| Phone Directory | |
| Headset Integration | |
| BLF (Busy Lamp Field) | |
| Call Handling | |
| Auto Attendant | |
| Multi-level IVR | |
| Ring Groups | |
| Call Parking / Pickup | |
| Call Logging | |
| Inbuilt SBC for Offsite Phones | |
| Call Center Features | |
| Call Queues | |
| Call Recordings Advanced exclusive | |
| SLA Alerting | |
| Switchboard | |
| Wallboard | |
| Video Conferencing (up to 25 participants) | |
| 3CX Link | |
| Polls | |
| PDF Sharing | |
| Screen Sharing | |
| Remote Assistance | |
| Whiteboard * | |
| Live Chat & Messaging | |
| Live Chat (Website) | |
| '3CX Talk' Link | |
| SMS & MMS | |
| WhatsApp Integration | |
| Facebook Integration | |
* Whiteboard is delivered as part of the 3CX Link video conferencing suite.
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