Cisco SPA 501G, 502G, 504G, 508G, 509G, 514G, 525G, 525G2 manual configuration


spa 504 config1 

Please check here how to configure for Residential VoIP

 mor devices

 mor dev settings

spa 504 config2 

 cisco domain

spa 504 config4 

spa 504 config5  

spa 504 config7

 spa 504 config8

 spa 504 config9

Please check here how to configure for Cloud PBX

  • Login into Cloud PBX Portal.
  • Create a SIP softphone device if you don't have any spare: How to create Device in Cloud PBX
  • Navigate to "Devices". Click tool button on the right of required Device to see credentials.


device pass1

  • Your SIP Username, Password and domain will be displayed:
device edit1
  • We now need to set the phone to register with Australian Phone. Click on the “Ext1” tab, and configure as follows:

spa 504 config2 

  • Set the “Line Enable” field to “yes

 cisco domain pbx

  • In the “Proxy and Registration” section, set the “Proxy”: as Realm in your PBX Device settings ( in example)
  • Set Use DNS SRVYes

spa 504 config4 pbx 

  • In the “Subscriber Information” section:
  • Set the “Display Name” field to the name you want to appear on the Phone display
  • Set the “User ID” field to the SIP Username from PBX Device settings
  • Set the “Password” field to the extension’s SIP Password from PBX Device settings
  • Set the “Use Auth ID” field to “yes”
  • Set the “Auth ID” field to the SIP Username from PBX Device settings
  • In the “Dial Plan” section, set the “Dial Plan” field to “[x*].” (without the quotes)

spa 504 config5  

  • Next, we need to configure the Voice Mail Number on the phone to be able to retrieve Voice Mail messages. Click on the “Phone” tab and set the “Voice Mail Number” field to your system’s Special Voice Mail Extension Number - *98.

spa 504 config7

  • Next, we need to adjust the audio parameters. Click on the “SIP” tab and, in the “RTP Parameters” section, set the “RTP Packet Size” field to “0.020”
  • Now, NAT (Network Address Translation should be configured)
  • Go to the “Ext1” tab
  • Go to the “NAT Settings” section
  • Set the “NAT Mapping Enable” field to “yes”
  • Set the “NAT Keep Alive Enable” field to “yes”

 spa 504 config8

  • Go to the “SIP” tab
  • Go to the “NAT Support Parameters” section
  • Set the “Handle VIA rport” field to “yes”
  • Set the “Insert VIA rport” field to “yes”
  • Set the “STUN Enable” field to “yes”

 spa 504 config9

  • Set the “STUN Server” field to “” – to allow the phone to discover its external IP Address, and the port mappings that will be applied to the traffic sent and received by the phone
  • Click the “Submit All Changes” button at the bottom of the page. Your phone will restart. After rebooting, the phone will register with Australian Phone Company. 
  • Make a test call to free 09002 number.
If you require to use BLF fuctions (Shared line appearance)
  • Navigate to "Attendant Console"
  • Enable Server Type "Asterisk"


  • Navigate to "Phone" tab:

blf extension

For Required Line Key, Set: 

  • Extension: Disabled
  • Stort Name: Friendly Name of another Extension
  • Shared Call Appearance: private
  • Extension Function: fnc=blf;sub=Number@Domain;ext=Number
  • Where Number - Another Extension Number such as 1000,100, etc...
  • Where Domain - your indivisual Real in PBX