SUPPORT Setup guides AusPhone VoIP PC Client

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Australian Phone Windows VoIP Client Configuration

  • Before configuration, you need to have an active account with us.
  • Make sure, that you have downloaded and installed the AusPhone VoIP application on your PC, please see below the link
  • Download from here: Download Windows VoIP client
  • Install this application on your computer, by double-clicking the downloaded file.

Please check here how to configure for Residential VoIP

  • Check your device credentials via MY ACCOUNT  > Personal details > Devices

    mor devices

  • Your login/password are coming from MY ACCOUNT portal > Personal details > Devices:

    mor dev settings

  • You must define next details into AusPhone VoIP:
  • Server: sip.australianphone.com.au
  • Username: match Username from your account (10023 in case of example)
  • Password: match password from your account.
  • Rests of configuration please leave as is, no changes required. Please refer to picture below.

    AusPhoneVoIP

  • Click Login and your application is ready in a few seconds.
  • Make a free 09002 test call

Please check here how to configure for Cloud PBX

  • Login into your Cloud PBX
  • Make sure that you have a spare Softphone device available
  • If you need create a new device - check here: How to Create Device in Cloud PBX
  • Navigate to Devices, click on "Tool" on the right to see Device Credentials

device pass1

  • You need to get from here: SIP Username, SIP Password, Realm:

device edit1

  • Now, you need to enter these settings into AusPhone VoIP:
  • Server: Enter Realm value from your device settings. (demo.pbx.australianphone.com.au in example)
  • Username: match SIP Username from your device(user_dfs676fd in  example)
  • Password: match SIP Password from your Device settings.
  • Rests of configuration please leave as is, no changes required. Please refer to picture below.

    xlite pbx1

  • Click Login and your application is ready in a few seconds.
  • Make a free 09002 test call
   

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